Welcome!

Business Intelligence and Big Data IoT Analytics

ManageEngine IT Matters

Subscribe to ManageEngine IT Matters: eMailAlertsEmail Alerts
Get ManageEngine IT Matters via: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn


Top Stories by ManageEngine IT Matters

10 Things to Consider As You Choose Your Mobile Device Management Solution By Nikhil Nayak, Product Analyst, ManageEngine The past decade has seen an increasing trend in employees using mobile devices like smartphones and tablets to aid in their work. This trend has fostered organizations to adopt practices like bring-your-own-device (BYOD) with hopes of improving employee productivity and efficiency. There is, however, a downside to this because such practices pose major risks concerning corporate data security and data management. In order to ward off these risks, enterprises seek out reliable mobile device management (MDM) solutions. There are many solutions out there, but selecting the right solution for your enterprise may seem challenging - especially if you're not aware of what to look out for. Here is a list of 10 things to consider as you choose your MDM so... (more)

Top-Performing IT Help Desk | @CloudExpo @Zoho #DevOps #ITSM #AI #DX

Seven Essentials for a Top-Performing IT Help Desk By Ujjwal Sood, product analyst, ManageEngine The help desk forms the backbone of IT operations for many federal, state and local government agencies. In fact, the cross-functional nature of its operation means the help desk directly impacts productivity and is an essential part of what enables an agency to meet its stakeholder needs. However, owing to increasingly complex IT environments, managers struggle to ensure that their help desks are operating at optimum efficiency. This seven-point guide will help IT managers ensure thei... (more)

Control Application Downtime with Application Dependency Maps | @CloudExpo #Cloud #APM #Monitoring

Control Application Downtime with Application Dependency Maps By Sridhar Iyengar, Vice President, Product Management, ManageEngine Application downtime is an enterprise's worst nightmare. On top of that, it's fairly common. According to a survey conducted by Dun & Bradstreet, 59 percent of Fortune 500 companies experience a minimum of 1.6 hours of downtime per week. Each time a business application fails, the IT admins have a herculean task ahead of them. They must figure out the root cause of the problem, rectify it and get the business running - all within a short span of time. ... (more)

Ten Tips for Taming IT Tickets | @CloudExpo #API #Cloud

By Shailesh Kumar Davey, Director, Engineering, ManageEngine In many organizations, IT support seems to follow a corollary of Moore's Law in which the number of support tickets - rather than the number of transistors - doubles every two years. Even companies that experience slower growth find that tickets ultimately proliferate and threaten to overwhelm their IT support teams if they haven't kept their ticket management systems and processes up to date. You can avoid that fate by following the 10 steps below to keep tickets manageable, resolve them quickly and provide an amazing ... (more)

Evolving #ITSM to Support #IoT | @ThingsExpo #IIoT #M2M #AI #BigData

Evolving ITSM to Support the Internet of Things By Ujjwal Sood, Product Analyst, ManageEngine The Internet of Things (IoT) is going to transform society. The buzz across the technology industry about machine-to-machine connectivity - where virtually every object is interconnected via embedded sensors, software and electronics to collect and exchange data - is in the news daily. Gartner forecasts that 11.4 billion connected things will be in use worldwide by 2018. Regardless of the pace at which businesses adopt the IoT, connected devices will become the new normal, and IT servic... (more)